Refund policy

We do not accept returns or refunds due to health concerns and cross-contamination. If your order is damaged, you may be eligible to return and refund.

You can always contact us for any questions or concerns at artofarcnails@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
If your item is damaged and we initiate a refund, please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at artofarcnails@gmail.com.

Unfortunately, we cannot accept returns on sale items or gift cards.